FAQs
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If we still haven’t answered your question, please contact us.
How far in advance should I place my order?
We require at least 48 hours’ notice for all rentals. We recommend booking as early as possible to ensure availability for your event date.
What areas do you serve?
We currently deliver within a 50-mile radius of Abingdon, Maryland.
How are delivery fees calculated?
Delivery fees are based on mileage from our location at a rate of $0.725 per mile.
Is a deposit required?
Yes. A 50% deposit is required to secure your reservation.
When is the remaining balance due?
The remaining balance is due at the time of pickup after your event.
Is there a security deposit?
Yes. A refundable security deposit may be required and is typically 25% of the rental amount.
Can I modify my reservation after booking?
Yes, subject to inventory availability. Please contact us as soon as possible if you need to make changes.
What happens if rental items are damaged?
Customers are responsible for rental equipment during the rental period. Damage fees may apply depending on the extent of the damage.